State Farm® Insurance Agent Scott Southland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Shiparski
July 28, 2026
5
out of
5
rating by Mike Shiparski
"Excellent agent and office. Entire staff is professional, knowledgeable and always responsive. Made the entire process easy and stress free. Highly recommend!"
We responded:
"Mike, thank you for your wonderful review! We’re so glad to hear that entire office team was professional, knowledgeable, and always responsive. We truly appreciate your recommendation and look forward to helping you again in the future. Scott Southland State Farm"
Rhea Tower
July 23, 2026
5
out of
5
rating by Rhea Tower
"Joel and Andi are the best they are
respectful and fast working"
We responded:
"Thank you for your kind words! We truly appreciate your support and are glad you had a positive experience. Scott Southland State Farm"
Carylon Cepaitis
July 3, 2026
5
out of
5
rating by Carylon Cepaitis
"Amazing service"
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
Rebecca Davis
July 1, 2026
5
out of
5
rating by Rebecca Davis
"Scott and Andi were both amazing to work with!"
We responded:
"Thank you so much for your fantastic review! We truly enjoyed the opportunity to help. We appreciate your support! Scott Southland State Farm"
Carrie Lafferty
June 26, 2026
5
out of
5
rating by Carrie Lafferty
"Andi is so professional. She handled everything and got me great rates on home & auto!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Andi was professional and that she was able to help you get great rates on both your home and auto. We truly appreciate your trust in us, and we’re always here if you need anything in the future. Scott Southland State Farm"
Blankiss Tenorio
June 22, 2026
5
out of
5
rating by Blankiss Tenorio
"Excellent service"
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
Anthony Bouwman
June 18, 2026
5
out of
5
rating by Anthony Bouwman
"Always a great time working with all the staff at Scott Southland, their team is always willing to help with any questions or needs you may have regarding insurance on your vehicles...God Bless All of them for the great work."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words. It means a lot to hear that you’ve had a great experience working with everyone and that you’ve felt supported with your questions and insurance needs.
God Bless you as well, and we’re grateful to have you as a customer!
Scott Southland State Farm"
Jacob J Ruei
June 12, 2026
5
out of
5
rating by Jacob J Ruei
"State Farm is trustworthy. I had been with them for over 20 years. There’s no reason for anyone to convince me to leave State Farm. That can’t happen! I’m part of their family. If, you need to save money and live better. Join State Farm family. 👏👏👏👏👏💫💫💫💫💫💯💯💯💯💯✍️✍️✍️✍️✍️🙌🙌🙌🙌🙌🤲🤲🤲🤲🤲❄️❄️❄️❄️❄️💎💎💎💎💎💵💵💵💵💵💫💫💫💫💫"
We responded:
"Jacob, thank you for the 5-star review! Scott Southland State Farm"
Kevin Jackson
May 26, 2026
5
out of
5
rating by Kevin Jackson
"Allen at state farm in grandrapids alpine 4 mile is awsome all the people including Scott is awsome best place ever to purchase insurance for anything honest quotes and reliability on there insurance"
We responded:
"Kevin, thank you so much for your amazing review! Thanks for choosing us for your insurance needs, we’re grateful to have you as a customer! Scott Southland State Farm"
Andrea Henderson
May 21, 2026
5
out of
5
rating by Andrea Henderson
"They are always super quick, and helpful."
We responded:
"Andrea, thank you for the 5-star review! Scott Southland State Farm"
Karissa Waggoner
April 24, 2026
5
out of
5
rating by Karissa Waggoner
"The person on the phone was Extremely helpful. She was friendly and able to adjust my insurance to fit what is best for my situation. Excellent service."
We responded:
"Thank you for taking the time to leave us a review! We’re so glad you had an excellent experience and that our team member was able to help adjust your insurance in a way that fits your needs. We truly appreciate your kind words and your business. Scott Southland State Farm"
Dave M
April 23, 2026
5
out of
5
rating by Dave M
"I gave know Scott for years. I always get fast and friendly service from his team. They are always willing to take the time to answer my question and explain any confusing policy terms. Service is A+"
We responded:
"Dave, thank you so much for your continued loyalty to our office! We truly appreciate your kind words and are so happy to hear you’ve consistently received fast, friendly service. Scott Southland State Farm"
Mike Vasquez
April 10, 2026
5
out of
5
rating by Mike Vasquez
"My Agent was very professional and helped me when I needed it most... I really appreciate this office"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that your agent provided professional and timely support when you needed it most. Your appreciation means a lot to our entire team. Scott Southland State Farm"
Lindsey Wirt
April 10, 2026
5
out of
5
rating by Lindsey Wirt
"Y’all are great👌"
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
jeremy traskal
April 1, 2026
5
out of
5
rating by jeremy traskal
"Once again state farm has been fantastic with working with me. Helping me get caught up or anything I need. So polite and understanding. There is no other insurance company I would think of going to. Been there years. Very happy fully to b part of state farm and the office on 4 mike right across where I live. Love it!"
We responded:
"Thank you so much for your kind words and continued trust over the years! We're glad we could support you through such a challenging situation with your claim. It’s always our goal to provide the best service possible, and your 5-star review means a lot to our team. We look forward to assisting you whenever you need us! Scott Southland State Farm"
Dale Denton
March 30, 2026
5
out of
5
rating by Dale Denton
"Always great customer service, very professional. Thanks again 🤗"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. Your support means a lot to us, and we look forward to assisting you again soon! Scott Southland State Farm"
Mr Studabaker
March 24, 2026
5
out of
5
rating by Mr Studabaker
"Holy smokes where does Scott find all the awesome help. Called in today to obtain a specific insurance setup for a serial numbered car. Cassie Didonato answered the call. No transfers to other agents were needed, she handled all the questions and produced a quote. These were very specific questions to insure a collectable car: to which she handled the questions with Grace, Dignity and Patients. What the heck! The only company that has professionals that answer the calls on first ring.
Best regards
Studabaker"
We responded:
"Thank you for sharing your experience with us! We’re very proud that Cassie was able to assist you directly and efficiently with your specific insurance needs for your collectible car. Providing knowledgeable and patient service is a top priority for us, and it’s great to hear that she handled your questions with such care and professionalism. We appreciate your recognition of our team’s commitment to answering calls promptly and delivering exceptional service. Thanks again for choosing State Farm! Scott Southland"
Cheryl Munson
March 13, 2026
5
out of
5
rating by Cheryl Munson
"Helps with my car, rental and life insurance needs for over 10 yrs . I am very satisfied with my Agent and insurance company. Thank you for caring about my situations"
We responded:
"Thank you so much for your kind words and for trusting us with your car, rental, and life insurance needs for over 10 years! We truly appreciate your loyalty and are glad to hear that you are satisfied with both your agent and our company. Caring about your unique situation is at the heart of what we do, and your feedback means a lot to us. Scott Southland State Farm"
Brent Toles
February 26, 2026
5
out of
5
rating by Brent Toles
"Kathy was very helpful and prompt in helping. I have always had a wonderful experience when dealing with this branch. Grateful even"
We responded:
"We're delighted to hear that Kathy was helpful and prompt in assisting you. It's wonderful to know that you've consistently had a great experience with our branch. We truly appreciate your continued trust and support—looking forward to serving you again soon! Scott Southland State Farm"
Christina Van Der Weide
February 19, 2026
5
out of
5
rating by Christina Van Der Weide
"Andrea provided friendly, helpful service, and saved me $. Thats what we all want, right?"
We responded:
"We’re so glad Andrea could provide friendly and helpful service while saving you money—that’s exactly what we strive for! If you ever need assistance again, don’t hesitate to reach out. We appreciate your support! Scott Southland State Farm"
Heather Stoppa
February 18, 2026
5
out of
5
rating by Heather Stoppa
"I spoke with Andrea today and I was in a slight panic. She not only helped and navigated me through the process, however, explained literally everything so I fully understood what was being covered. Andrea saved me literally well over $100 from the previous policy and new quoted policy from another agency. I am truly thankful for all of her help, the money saved, and making sure I was covered. HIGHLY RECOMMEND!!"
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Andrea was able to guide you through the process with clarity and ease, especially during a stressful time. Saving you over $100 while ensuring you have the right coverage is exactly what we aim to do for our clients. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need anything else in the future! Scott Southland State Farm"
Brad Osbun
February 18, 2026
5
out of
5
rating by Brad Osbun
"Andrea is fantastic and super easy to work with! Good prices if you have a clean driving record"
We responded:
"Thank you so much for your feedback! We’re happy to hear that Andrea provided you with great service and made everything easy to navigate. We always work hard to offer the best rates possible, especially for drivers with a clean record. If you ever need anything else, we’re here to help! Scott Southland State Farm"
Guadalupe Rodriguez
February 12, 2026
5
out of
5
rating by Guadalupe Rodriguez
"Great service every time! The team is friendly, professional, and incredibly responsive. They’re easy to reach, patient, and always willing to help, which makes the whole experience smooth and stress-free. As a great example, today agent Eleana helped me with everything I needed. I’ve been a customer since 2014 and highly recommend them!"
We responded:
"Thank you so much for your kind words and continued trust since 2014! We're thrilled to hear that Eleana and the entire team have consistently provided you with friendly, professional, and responsive service. Making your experience smooth and stress-free is our top priority, and your recommendation means the world to us. We look forward to continuing to serve you for many years to come! Scott Southland State Farm"
Arlene Ortiz
January 20, 2026
5
out of
5
rating by Arlene Ortiz
"Anastasia has been amazing answering all my questions and helping me get everything I needed help doing done."
We responded:
"Thank you for your wonderful feedback! We're so glad Anastasia was able to answer all your questions and help you get everything done. We appreciate your kind words and look forward to assisting you again in the future! Scott Southland State Farm"
Matthew Matthews
January 19, 2026
5
out of
5
rating by Matthew Matthews
"Great people to work with !!!!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you had a great experience working with us. We appreciate your support and look forward to working with you again in the future! Scott Southland State Farm"