State Farm® Insurance Agent Scott Southland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Russell Porteous
February 1, 2025
1
out of
5
rating by Russell Porteous
"I used State Farm for a jump start on my car a couple times since it was included on my coverage. Come the cold weather, I needed another jump start. I went to request the service but was unable to request it. I called their office and was informed that it was taken off because I used the service too much. I was not informed of the change and I was left unable to get to work. So much for *...a good neighbor.* On the bright side, my monthly bill is credited $1.25ish for the inconvenience."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. On August 30, 2024, State Farm notified you by mail that due to the frequency of use you would be losing the Emergency Road Service effective November 1, 2024. On December 18th, our office had an additional conversation with you confirming you were aware of the change. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
Jacob Taylor
January 23, 2025
5
out of
5
rating by Jacob Taylor
"Most caring and friendly. I love how she went out of her way to make sure I was able to pay independently and get me logged in on the statefarm app. Best insurance representative I ever had"
We responded:
"Thank you so much for your kind words! Providing excellent service and ensuring our clients feel empowered is our top priority, and it’s wonderful to know that Tania went above and beyond to assist you. Your feedback truly motivates us to continue delivering the best service possible. If you need any further assistance, please don’t hesitate to reach out. We’re here to help! Scott Southland State Farm"
Sue
January 6, 2025
5
out of
5
rating by Sue
"Very customer service friendly and extremely helpful."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled to hear that you found our customer service friendly and helpful. Our team works hard to ensure that every customer has a positive experience, and your feedback truly motivates us to keep up the good work. We look forward to serving you in the future! Scott Southland State Farm"
Carina Cisneros
December 31, 2024
5
out of
5
rating by Carina Cisneros
"I recently completed my first six months with State Farm and I couldn’t be happier. Karely went above and beyond to help me with my policy. She answered all my questions and did her absolute best to get me a great rate with full coverage. I always get such a quick response from her and know she’s an email or phone call away. I’d highly recommend Karely with State Farm to any of my friends or family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Scott Southland State Farm"
Suman T
December 19, 2024
5
out of
5
rating by Suman T
"Karely is great explaining the product. And gave the best price for my auto insurance"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that Karely provided you with excellent service and helped you find the best price for your auto insurance. Scott Southland State Farm"
Joel Ruffin
December 18, 2024
5
out of
5
rating by Joel Ruffin
"Wonderful experience! I was able to get the outcome I desired, and was able to do so pleasantly. Representative was excellent, and it was a great engagement. They demonstrated a great example of the State Farm brand and commitment to their community members. Thank you!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our representative and that we were able to help you achieve your desired outcome. Our team takes great pride in embodying the State Farm brand and serving our community with excellence. Your kind words are truly appreciated, and we look forward to assisting you again in the future! Scott Southland State Farm"
allyson dressander
December 17, 2024
5
out of
5
rating by allyson dressander
"Andrea is always so on point and helpful!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Andrea has been able to provide you with excellent service. She is a valued member of our team, and we appreciate your recognition of her hard work and dedication. Scott Southland State Farm"
Steve Sheridan
December 10, 2024
5
out of
5
rating by Steve Sheridan
"Terrific service! Great agency!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a terrific experience with our agency. Our team strives to provide excellent service, and your feedback truly motivates us to continue doing our best. Scott Southland State Farm"
CHARLENE WALSH
December 5, 2024
5
out of
5
rating by CHARLENE WALSH
"Your office is always so kind and immediately answers questions! Thank you for such great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our top priority, and it's wonderful to know that our efforts are appreciated. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Scott Southland State Farm"
vishal shinde
November 26, 2024
5
out of
5
rating by vishal shinde
"Very quick and fast assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Scott Southland State Farm"
Francesca Czajkowski
November 7, 2024
5
out of
5
rating by Francesca Czajkowski
"Every time I work with them, I have a great experience. This time it was Tania, and she helped me save on my bill. I love that I can call and they know who I am, or text back and forth when needed!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you consistently have a great experience with us, and we're glad Tania was able to help you save on your bill this time. Our goal is to provide personalized service, and it’s wonderful to know that our team’s efforts to remember our customers and communicate effectively are making a positive impact. We’re always here to help! Scott Southland State Farm"
Diesel Dave
October 7, 2024
5
out of
5
rating by Diesel Dave
"Long time customer with good things to say. I would recommend Scott southland to anyone. Prices and service are 100 percent"
We responded:
"Thank you so much for your glowing! We truly appreciate your loyalty as a long-time customer and are thrilled to hear that you have had such a positive experience with our prices and service. Your recommendation means a lot to us, and we will continue to strive for 100 percent customer satisfaction. Scott Southland State Farm"
John Antaramian
September 13, 2024
5
out of
5
rating by John Antaramian
"This is my first time filing a claim. The Amazing Emily, from State Farm's Scott Southland office on 4 Mile is my guardian angel! She was able to guide me through the process a filing an accident claim, a process that is as Greek to me as the alphabet is to an aunt! Although we have not yet concluded, I am optimistic that she will be my guiding light in the future as well. Thank you Emily and Scott Southland State Farm!"
We responded:
"Thank you so much for leaving us a fantastic 5-star review! We're delighted to know that Emily was able to guide you through the process of filing a claim, especially considering it was your first time. Our team strives to provide exceptional service and make the claims process as smooth as possible for our customers, and we're glad Emily was able to do just that. Scott Southland State Farm"
Alyssa Varela
August 7, 2024
5
out of
5
rating by Alyssa Varela
"Andrea Ruwersma is amazing! She was so helpful and very friendly! Always willing to help answer my questions & gets back to me quickly. I love working with her and having her help with my insurance. Thanks Andrea!"
We responded:
"Thank you for sharing your positive experience with Andrea! We're glad to hear that she was able to assist you with all your insurance questions and provide you with excellent service. We appreciate your feedback and look forward to continuing to meet your insurance needs. Scott Southland State Farm"
Socorro Rodriguez
July 24, 2024
5
out of
5
rating by Socorro Rodriguez
"Love working with this team! Affordable pricing and great service. Andrea and Meagan are the absolute best!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers. Scott Southland State Farm"
Lisbeth Ruiz contreras
July 18, 2024
5
out of
5
rating by Lisbeth Ruiz contreras
"excellent🙏"
We responded:
"Thank you, Lisbeth, for the 5-star review! Scott Southland State Farm"
Abel Sepulveda
June 21, 2024
5
out of
5
rating by Abel Sepulveda
"Kevin did a great job representing State Farm, he’s very kind, professional, and patient. State Farm should feel proud to have him. Thank you Kevin!"
We responded:
"Thank you for your kind words, Abel! I'm glad to hear that Kevin provided you with excellent service for your home and auto insurance needs. We appreciate your feedback! Scott Southland State Farm"
Elizabeth Castro
June 13, 2024
5
out of
5
rating by Elizabeth Castro
"The staff has been great here, Tania and Emily have been especially helpful in answering any questions or concerns. It is always great to have understanding and very helpful agents!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing. Scott Southland State Farm"
illren36
June 7, 2024
5
out of
5
rating by illren36
"I've always had a great experience with State farm."
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
Robert Berghoef
June 5, 2024
5
out of
5
rating by Robert Berghoef
"I always getgreat customer service with the Soctt Sothlandd Agency. Any time I call in with a question or a change to my policy, the staff is extremenly helpful and quick to respond. I highly recommend this agency."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your insurance needs. Scott Southland State Farm"
Laura Cudney
May 29, 2024
5
out of
5
rating by Laura Cudney
"Emily is the most friendly agent I have ever worked with. Not only is she friendly, but extremely knowledgeable in every aspect of her job. She explained everything thoroughly and answered my questions promptly and helped me get as many discounts as possible! I will highly recommend her and State Farm to anyone and I look forward to dealing with her in the future!"
We responded:
"Laura, Thank you for the wonderful review and recommending our agency to others. Scott Southland State Farm"
Curtis Johnson
March 18, 2024
5
out of
5
rating by Curtis Johnson
"Andrea helped save me hundreds a month!! I was honest about my prior situation and she took the time to find me the best possible insurance for my family. I am truly grateful and am now a lifetime member. THANK YOU STATE FARM!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers. Scott Southland State Farm"
MARK MUSYOKA
January 29, 2024
5
out of
5
rating by MARK MUSYOKA
"Customer service is 10/10. They were very patient and answered all the questions that I had."
We responded:
"Thank you Mark for the great review! Scott Southland State Farm"
myrna kennedy
January 18, 2024
5
out of
5
rating by myrna kennedy
"They really work with you. And they are VERY understanding. They hear a client needs and not out to get all your money."
jennifer ferwerda
January 8, 2024
5
out of
5
rating by jennifer ferwerda
"Andrea, from Scott Southland's office, has been a pleasure to work with. She helped me with a policy issue I was having and kept me up to date on the status, following through until the issue was resolved."
We responded:
"Jennifer, thank you for taking the time to leave us a 5 star review. Andrea is the best! Thank you for recognizing her. She treats everyone like family! Scott Southland State Farm"