State Farm® Insurance Agent Scott Southland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Georgia Miller
October 30, 2026
5
out of
5
rating by Georgia Miller
"Amazing Service!"
We responded:
"Thank you, Georgia, for the wonderful 5-star review! We're so happy to hear you received amazing service from our team. Scott Southland State Farm"
Autumn Derksen
October 30, 2026
5
out of
5
rating by Autumn Derksen
"Great service super helpful!!"
We responded:
"Thank you, Autumn, for the wonderful 5-star review! We're so glad to hear you had a great experience with our team. Scott Southland State Farm"
Hailey
October 29, 2026
5
out of
5
rating by Hailey
"Service was great! I really enjoyed my experience."
We responded:
"Thanks Hailey! Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team. Providing great service and making every interaction enjoyable is something we strive for every day. Scott Southland State Farm"
zoey
October 29, 2026
5
out of
5
rating by zoey
"very communicative and kind, and helps a lot!"
We responded:
"Thanks Zoey! We're happy to hear that our team has been helpful, friendly, and easy to communicate with. We take pride in making insurance simple and providing the support our customers deserve. Scott Southland State Farm"
Brad North
October 29, 2026
5
out of
5
rating by Brad North
"They have the best service always help when needed"
We responded:
"We truly appreciate your trust in our team. Providing exceptional service and being there whenever you need us is always our top priority. Thank you for choosing our State Farm office! Scott Southland State Farm"
Nelly Marquez
October 26, 2026
5
out of
5
rating by Nelly Marquez
"This office is amazing I’ve been with them a couple of years. The staff is always very nice and very helpful. Anastasia is very helpful and gets back to you very quick!"
We responded:
"Thank you so much for your kind words and for trusting our office with your insurance needs over the past couple of years! We're thrilled to hear that you've had such a positive experience with our team. Anastasia does a fantastic job, and we'll be sure to share your kind words with her. We truly appreciate your support and look forward to continuing to provide you with great service for years to come! Scott Southland State Farm"
Max
September 30, 2026
5
out of
5
rating by Max
"Their customer service is like no other! State Farm saved us a lot of money on our premiums and helped us get life insurance too-- it was so cheap I can't believe we didn't have it before. Getting a quote from Andi was quick and easy and they have all been super helpful with answering our questions. Definitely recommend this office for anyone looking to save money on their insurance!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re thrilled that Andi and our team were able to make the process quick and easy while helping you save on your insurance. It’s especially great to hear that we could help you find affordable life insurance to protect what matters most. We truly appreciate your trust in our office and look forward to being here whenever you need us! Scott Southland State Farm"
Lynn Badillo
September 30, 2026
5
out of
5
rating by Lynn Badillo
"Friendly place to get insurance i love the customer service. They are very helpful they always make sure everything is okay with pricing and if I need any assistance with anything involving insurance"
We responded:
"Thank you so much for the kind review! We’re happy to hear that you’ve had such a positive experience with our team. Providing friendly, helpful service and making sure you understand your coverage and pricing is always important to us. Thank you for choosing our office—we truly appreciate your business! Scott Southland"
Eleana Emmert
September 30, 2026
5
out of
5
rating by Eleana Emmert
"I’ve worked with Scott’s team for a little over a year now. My car was totaled due to flooding and the claims process was very straightforward. Wouldn’t want to be anywhere else!"
We responded:
"We really appreciate you taking the time to share your experience! We’re glad our team was able to help make the claims process straightforward during what can be a stressful situation. Thank you for trusting our office with your insurance needs. We look forward to being here for you for many years to come! Scott Southland State Farm"
Bob Tobin
September 2, 2026
5
out of
5
rating by Bob Tobin
"Excellent service. Professional, knowledgeable, responsive."
We responded:
"Thank you, Bob! We really appreciate the 5-star review and your kind words. Providing professional, knowledgeable, and responsive service is always our goal. We’re grateful for your trust and look forward to continuing to take great care of your insurance needs! Scott Southland State Farm"
Janet Saagman
August 26, 2026
5
out of
5
rating by Janet Saagman
"Have been with this company for many years and they never did me wrong. Thank you Elaina and Anastasia so much"
We responded:
"Thank you so much for your kind words and for being a loyal customer for so many years! We truly appreciate the trust you’ve placed in our team. Elaina and Anastasia will be thrilled to hear your recognition. Scott Southland State Farm"
Don Hauck
August 26, 2026
5
out of
5
rating by Don Hauck
"I have had State Farm for over 35 years. Never left them, but I did switch two of my Jeeps to another insurance company trying to save a buck and switched back after a few months. Scott
Southland and the whole team are the best you will ever find. Customer service is awesome."
We responded:
"Don, thank you so much for your kind words and for trusting State Farm for over 35 years! Your loyalty truly means a lot to us. We’re especially glad to have you and your Jeeps back with State Farm! Our entire team takes great pride in providing excellent customer service and being there when you need us. We truly appreciate your business and look forward to serving you for many more years! Scott Southland State Farm"
Kalojaco10 Jake
August 14, 2026
5
out of
5
rating by Kalojaco10 Jake
"Always get back to me quickly. He is always super helpful and friendly. Great service"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear you’ve had a great experience with our team. Providing quick, helpful, and friendly service is always our goal. We truly appreciate your kind words and your trust in us! Scott Southland State Farm"
Mike Shiparski
July 28, 2026
5
out of
5
rating by Mike Shiparski
"Excellent agent and office. Entire staff is professional, knowledgeable and always responsive. Made the entire process easy and stress free. Highly recommend!"
We responded:
"Mike, thank you for your wonderful review! We’re so glad to hear that entire office team was professional, knowledgeable, and always responsive. We truly appreciate your recommendation and look forward to helping you again in the future. Scott Southland State Farm"
Rhea Tower
July 23, 2026
5
out of
5
rating by Rhea Tower
"Joel and Andi are the best they are
respectful and fast working"
We responded:
"Thank you for your kind words! We truly appreciate your support and are glad you had a positive experience. Scott Southland State Farm"
Carylon Cepaitis
July 3, 2026
5
out of
5
rating by Carylon Cepaitis
"Amazing service"
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
Rebecca Davis
July 1, 2026
5
out of
5
rating by Rebecca Davis
"Scott and Andi were both amazing to work with!"
We responded:
"Thank you so much for your fantastic review! We truly enjoyed the opportunity to help. We appreciate your support! Scott Southland State Farm"
Carrie Lafferty
June 26, 2026
5
out of
5
rating by Carrie Lafferty
"Andi is so professional. She handled everything and got me great rates on home & auto!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Andi was professional and that she was able to help you get great rates on both your home and auto. We truly appreciate your trust in us, and we’re always here if you need anything in the future. Scott Southland State Farm"
Blankiss Tenorio
June 22, 2026
5
out of
5
rating by Blankiss Tenorio
"Excellent service"
We responded:
"Thank you for the 5-star review! Scott Southland State Farm"
Anthony Bouwman
June 18, 2026
5
out of
5
rating by Anthony Bouwman
"Always a great time working with all the staff at Scott Southland, their team is always willing to help with any questions or needs you may have regarding insurance on your vehicles...God Bless All of them for the great work."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words. It means a lot to hear that you’ve had a great experience working with everyone and that you’ve felt supported with your questions and insurance needs.
God Bless you as well, and we’re grateful to have you as a customer!
Scott Southland State Farm"
Jacob J Ruei
June 12, 2026
5
out of
5
rating by Jacob J Ruei
"State Farm is trustworthy. I had been with them for over 20 years. There’s no reason for anyone to convince me to leave State Farm. That can’t happen! I’m part of their family. If, you need to save money and live better. Join State Farm family. 👏👏👏👏👏💫💫💫💫💫💯💯💯💯💯✍️✍️✍️✍️✍️🙌🙌🙌🙌🙌🤲🤲🤲🤲🤲❄️❄️❄️❄️❄️💎💎💎💎💎💵💵💵💵💵💫💫💫💫💫"
We responded:
"Jacob, thank you for the 5-star review! Scott Southland State Farm"
Kevin Jackson
May 26, 2026
5
out of
5
rating by Kevin Jackson
"Allen at state farm in grandrapids alpine 4 mile is awsome all the people including Scott is awsome best place ever to purchase insurance for anything honest quotes and reliability on there insurance"
We responded:
"Kevin, thank you so much for your amazing review! Thanks for choosing us for your insurance needs, we’re grateful to have you as a customer! Scott Southland State Farm"
Andrea Henderson
May 21, 2026
5
out of
5
rating by Andrea Henderson
"They are always super quick, and helpful."
We responded:
"Andrea, thank you for the 5-star review! Scott Southland State Farm"
Karissa Waggoner
April 24, 2026
5
out of
5
rating by Karissa Waggoner
"The person on the phone was Extremely helpful. She was friendly and able to adjust my insurance to fit what is best for my situation. Excellent service."
We responded:
"Thank you for taking the time to leave us a review! We’re so glad you had an excellent experience and that our team member was able to help adjust your insurance in a way that fits your needs. We truly appreciate your kind words and your business. Scott Southland State Farm"
Dave M
April 23, 2026
5
out of
5
rating by Dave M
"I gave know Scott for years. I always get fast and friendly service from his team. They are always willing to take the time to answer my question and explain any confusing policy terms. Service is A+"
We responded:
"Dave, thank you so much for your continued loyalty to our office! We truly appreciate your kind words and are so happy to hear you’ve consistently received fast, friendly service. Scott Southland State Farm"