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State Farm® Insurance Agent Scott Southland

4.7 out of 5 average rating (57 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Brittany Carter

November 16, 2023

5  out of  5 rating by Brittany Carter
"I have been with this company a couple years now and they have been absolutely amazing to me! Emily is so great to speak with as well. She’s helped me with any problems I’ve had. Thank you guys for being amazing!"

Bradee Kerkstra

August 25, 2023

5  out of  5 rating by Bradee Kerkstra
"Customer service experience was knowledgeable and professional."


August 4, 2023

5  out of  5 rating by Leah
"Very helpful and always excellent customer service. They go above and beyond."

Tyler Peterson

July 19, 2023

5  out of  5 rating by Tyler Peterson
"Karley was very amazing with helping me get setup with insurance. Walked me through any questions I had, helped clarify anything I needed and was very patient and kind. Highly highly recommend this office and its people to help you out with your insuring needs. Happy customer."

Kathy Laninga

May 28, 2023

5  out of  5 rating by Kathy Laninga
"Love my state farm insurance. And Mr. Scott is one of the best insurance agents I've ever been helped by."

steve baker

April 11, 2023

5  out of  5 rating by steve baker
"Working with Chris Karsten was truly amazing. The whole experience was incredible. I highly recommend letting him quote your insurance needs."


March 6, 2023

5  out of  5 rating by T JB
"Scott (as well as his employees) are the best! Scott is an upfront, honest and caring person! Don’t go to anyone else! 5 stars!"

Pam Zegunis

February 14, 2023

5  out of  5 rating by Pam Zegunis
"I have been with State Farm for over 10 years. The customer service and prices have been so amazing that I stayed with State Farm even when I lived in Alaska. The Scott Southland branch has always answered my calls (even during lunch), and has always helped me find great solutions to my car and rental insurance needs. Absolutely recommend using them."

Betsy Merkins

January 15, 2023

5  out of  5 rating by Betsy Merkins
"Great office! Andrea was very helpful! Thank you!"

jamilyn ruwersma

January 12, 2023

5  out of  5 rating by jamilyn ruwersma
"Great customer service and helpful with roadside assistance. Andrea is helpful and patient. Have a blessed day!"

Andrea Bylsma

January 11, 2023

5  out of  5 rating by Andrea Bylsma
"Got a cheaper quote than anywhere and switched all of policies without a problem! Awesome office staff too. It’s so nice to call and get a real person who actually can help you! Thank you Andrea!!"

Andrea Ruwersma

January 11, 2023

5  out of  5 rating by Andrea Ruwersma
"Great office to work for! Customer Service is #1 goal. Grateful for our awesome clients!"

natalie cifuentes

January 10, 2023

5  out of  5 rating by natalie cifuentes
"Best insurance company ever, reliable service and easy payment"

Jon Kline

May 25, 2022

5  out of  5 rating by Jon Kline
"Really works for his clients."

Jane Smith

November 9, 2021

5  out of  5 rating by Jane Smith
"You can't find an insurance company that will work harder for you and your family than this one! I know because I drive an hour just to come in to sign papers! I'm 47 and have been a State Farm girl since 16, and I don't work here or have ANY family affiliations! No matter what your insurance needs are State Farm has your back and you can rest easy!"


June 9, 2021

5  out of  5 rating by CAPNCRN
"It was easy to see everything."

Jordan Lowe

May 26, 2021

5  out of  5 rating by Jordan Lowe
"Had a great experience with this office. My new debit card didn’t process a payment and Heather stayed late (well past closing time) not only to make sure everything was taken care of, but also reviewed my account to make sure I had the coverage I needed with any discounts I was warranted. Would recommend to anyone."

Tichelle Parker

April 15, 2021

5  out of  5 rating by Tichelle Parker
"Chris is great"

Aaron VanderWaal

March 29, 2021

5  out of  5 rating by Aaron VanderWaal
"It's is an office full of extremely informed and helpful insurance professionals. I couldn't be happier with their service. Heather, Karlie, and the rest of the team are fantastic."

Amanda D

December 25, 2020

5  out of  5 rating by Amanda D
"Quick, easy, and super friendly! Not to mention the prices are amazing!"

Sheila Go

November 20, 2020

5  out of  5 rating by Sheila Go
"I actually switched agents and I don't regret it. Behind the Mask you can feel the smiles.. thank you"

Kathryn Martin

August 19, 2020

5  out of  5 rating by Kathryn Martin
"Friendly and willing to help no matter what"

Corinne G.

August 2, 2020

5  out of  5 rating by Corinne G.
"Great guy and an attentive agent. His staff is also equally cordial."

Kevin M

January 26, 2020

5  out of  5 rating by Kevin M
"Always eager to work with me no matter the issue. Really nothing bad to say. Great customer service."

Matt Pennington

November 27, 2019

5  out of  5 rating by Matt Pennington
"I appreciate the way Scott runs his office - stand up guy."